Privacy Policy

Data of the person in charge of the file

Identidad: CLES STRATEGIES, SL

Dirección. Calle Serrano, 19, 4º Derecha, 28001 Madrid

Teléfono​: 917 372 577

Email: hello@palatinum.world

Purposes of treatment

We inform you that the data you provide us with by any means (web page, e-mail, paper forms, and/or any other document) will be incorporated into a file owned by CLES STRATEGIES SL

CLES STRATEGIES SL will process the information provided by the interested parties for the following purposes:

  • To manage any type of request, suggestion or petition about our professional services made by the interested parties
  • Commercial communications: Treatment of your data in order to inform you about activities, articles of interest and general information about our services via email.
  • Manage data provided by candidates for a job through the Curriculum Vitae (CV): or in the form provided in the “Work with us” section, for the purpose of selection and recruitment process. You expressly authorize CLES STRATEGIES SL to process your data for the aforementioned purpose. CLES STRATEGIES SL will treat your data and information provided for the selection processes with the strictest confidentiality, adopting the necessary technical and organizational measures to prevent loss, misuse, alteration and/or unauthorized access.

Data retention

We also inform you that CLES STRATEGIES SL may keep your Curriculum Vitae for a maximum period of one year, at the end of which time it will be automatically destroyed, in compliance with the principle of data quality.

Sending promotional communications via e-mail and newsletters: 

Processing of your data in order to inform you about our services, offers, promotions and articles or content (newsletter, e-book), which may be of interest to you, electronically (e-mail, SMS, Whatsapp) and/or by telephone.Interested persons may unsubscribe from these communications at the following email address: hello@palatinum.world

Legitimation

The legal basis for the processing of data is the consent of the interested parties for the processing and management of any request for information or consultation on our professional services, as well as for the sending of commercial communications carried out by CLES STRATEGIES SL.

How do we obtain your data?

CLES STRATEGIES SL obtains your data from the following sources:

The information you provide us when you contract and maintain products and/or services with us, both directly and indirectly.

External sources of information, such as newspapers and official bulletins, public records, resolutions of the Public Administrations, telephone directories, lists of persons belonging to professional associations, official lists for the prevention of fraud, social networks and the Internet, as well as third party companies to which you have given your consent for the transfer of your data to credit, financial and insurance institutions.

In particular, the data we will process include the following categories: identification data, data concerning your personal characteristics and social circumstances, academic and professional data, commercial information.

How long will we keep your data?

We will process your personal data for as long as it is necessary for the purpose for which it was collected. If you cancel all contracts, you will be able to:

Maintain consent to carry out commercial actions: we will process your data for the commercial actions to which you have consented. We will consider that you have chosen this option if you do not expressly revoke your consent.

Revoke your consent to carry out commercial actions: we will cancel your data by blocking it

With this blocking, CLES STRATEGIES SL will not have access to your data and will only process them to make them available to the competent Public Administrations, Judges and Courts or the Public Prosecutor’s Office, for the attention of possible liabilities related to the processing of the data, in particular for the exercise and defense of claims before the Spanish Data Protection Agency. We will keep your data blocked for the periods provided for in the applicable provisions or, as the case may be, in the contractual relations maintained with CLES STRATEGIES SL, proceeding to the physical deletion of your data once these periods have elapsed.

Addressees

No personal data is transferred to third parties, except as provided by law. Nor are international data transfers to third countries.

As data processors, we have contracted the following service providers, having committed to comply with the applicable data protection regulations at the time of contracting:

  • Public Bodies, Tax Agency, Judges and Courts and, in general, Competent Authorities, when CLES STRATEGIES SL has the legal obligation to provide them.
  •  Google LLC, domiciled at 1600 Amphitheatre Parkway, 94043, Mountain View (California), United States, which provides GSuite services, consisting of cloud computing and email services.
  • The privacy policy and other legal aspects of this company can be consulted at the following link: https://www.google.com/intl/es/policies/privacy/.
  • Google participates in and has certified its compliance with the U.S.-European Union Privacy Shield Framework Agreement and has committed to subjecting all personal information received from European Union member countries to the Privacy Shield principles.
  • You can learn more about the Privacy Shield at the U.S. Department of Commerce website: https://www.privacyshield.gov/welcome.
  • You can also check Google’s adherence to the Privacy Shield on the following link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
  • Facebook Ireland, Ltd. with registered office at 4 Grand Canal Square Grand Canal Harbour Dublin 2, Ireland. The privacy policy and other legal aspects of this company can be consulted at the following link: https://es-es.facebook.com/privacy/explanation. Facebook participates in and has certified its compliance with the U.S.-European Union Privacy Shield Framework Agreement and has committed to subject all personal information received from European Union member countries to the principles derived from the Privacy Shield.
  • More information about the Privacy Shield can be found on the U.S. Department of Commerce website at https://www.privacyshield.gov/welcome
  • Twitter, located at 1355 Market Street, Suite 900 San Francisco, CA 94103. Twitter’s privacy policy and other legal notices can be found at the following link: https://twitter.com/es/privacy.
  • Twitter participates in and has certified its compliance with the U.S.-European Union Privacy Shield Framework and has committed to subject all personal information received from European Union member countries to the Privacy Shield principles.
  • More information about the Privacy Shield can be found on the U.S. Department of Commerce website: https://www.privacyshield.gov/welcome.
  • SiteGround Spain S.L., registered office: Calle de Prim 19, 28004 Madrid, Spain. You can consult the privacy policy and other legal aspects of this company in the following link: https://www.siteground.es/viewtos/privacy_policy

In addition to the aforementioned data communications, CLES STRATEGIES SL has the collaboration of certain third party service providers who have access to your personal data and who process the aforementioned data in the name and on behalf of CLES STRATEGIES SL as a consequence of their provision of services.

CLES STRATEGIES SL follows strict criteria for the selection of service providers in order to comply with its data protection obligations, and undertakes to sign the corresponding data processing contract with them, whereby it shall impose on them, among others, the following obligations: to apply appropriate technical and organizational measures; to process the personal data for the agreed purposes and only in accordance with the documented instructions of CLES STRATEGIES SL; and to delete or return the data to CLES

Source

Personal data is obtained directly from the persons concerned and from our partners. The categories of personal data provided to us by our employees are as follows:

Identification data.

Postal or e-mail addresses.

Bank details.

No specially protected data is processed.

Rights

Right of Access, Rectification and Deletion: Interested parties have the right to obtain confirmation as to whether CLES STRATEGIES SL is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Right to Limitation and Opposition: In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data. CLES STRATEGIES SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. Said rights may be exercised through any means of communication with CLES STRATEGIES SL Group at the address indicated above, attaching a photocopy of the ID card of the owner of the data or at hello™palatinum.world.

Updates and modifications

CLES STRATEGIES SL reserves the right to modify and/or update the information on data protection when necessary for the correct compliance with the Data Protection Regulation. In the event of any modification, the new text will be published on this page, where you can access the current policy. In each case, the relationship with users will be governed by the rules in force at the precise moment of accessing the website..

Communication and support cannel

Interested parties may communicate any questions regarding the processing of their personal data or interpretation of our policy to the following address: hello@opalatinum.world

Liability and Obligations of the Provider

Responsibilities with respect to the contents

The content of this PALATINUM website is of a general nature, as well as having an exclusively informative purpose and effects of our services and our business activity.

CLES STRATEGIES SL disclaims any liability with regard to any decision taken by the user of the web site as a result of the information contained therein, especially with regard to the technical characteristics of the cables.

CLES STRATEGIES SL disclaims liability for any information not prepared by CLES STRATEGIES SL or not published in a manner authorized by it under its name, as well as any liability arising from the misuse of the contents, and reserves the right to update them, delete them, limit them or prevent access to them, either temporarily or permanently.

Responsibility for links to other websites (links)

The links introduced in www.palatinum.world are merely informative in nature and, therefore, CLES STRATEGIES SL neither controls nor verifies any information, content, products or services provided through these web sites. Consequently, CLES STRATEGIES SL declines any type of responsibility for any aspect, especially the content, relating to this page.

Responsabilidad en el supuesto en que esta página sea el destino del enlace introducido en otra página

Por lo que se refiere a los enlaces establecidos por otras páginas a este sitio, así como si cualquier usuario, entidad o página web deseara establecer algún tipo de enlace con destino al sitio web de CLES STRATEGIES SL deberá atenerse a las siguientes estipulaciones:

Deberá solicitar autorización previamente a la realización del enlace y deberá constar de forma expresa su otorgamiento. Sólo se podrá dirigir a la página de inicio.

The links introduced in www.palatinum.world are merely informative in nature and, therefore, CLES STRATEGIES SL neither controls nor verifies any information, content, products or services provided through these web sites. Consequently, CLES STRATEGIES SL declines any type of responsibility for any aspect, especially the content, relating to this page.

Liability in the event that this page is the destination of the link introduced in another page.

No type of erroneous or incorrect indication shall be given about the CLES STRATEGIES SL web site.

If you wish to display any distinctive sign of CLES STRATEGIES SL such as trademarks, logos, or names, you must have written authorization.

The owner of the page offering the link must act in good faith and must not intend to negatively affect the reputation or good name of CLES STRATEGIES SL.

It is forbidden, unless expressly authorized by CLES STRATEGIES SL, to register the text elements of the trademark or logo, the domain name or company name of CLES STRATEGIES SL as a key word (metatags or metanames) for the search for web sites carried out through search engines.

CLES STRATEGIES SL assumes no responsibility whatsoever for any aspect related to the web page offering the link. The establishment of the link does not imply the existence of any type of relationship, collaboration or dependence between CLES STRATEGIES SL and the owner of the web page in question.

Responsibility for technical aspects

CLES STRATEGIES SL does not guarantee the continuity of the functioning of the PALATINUM website or that it will be operative and available at all times.

With respect to browsing, the user undertakes to diligently and faithfully observe the recommendations that CLES STRATEGIES SL may establish from time to time in relation to the use of the site. To this end, CLES STRATEGIES SL shall address users by any means of communication through the web site.

Obligation of users

The user shall be liable for any damages that CLES STRATEGIES SL may suffer as a consequence of non-compliance with any of the obligations set forth in this legal notice.

Respecto a la navegación, el usuario se compromete a observar diligente y fielmente las recomendaciones que en su momento establezca CLES STRATEGIES SL relativa al uso del sitio. A estos efectos CLES STRATEGIES SL se dirigirá a los usuarios mediante cualquier medio de comunicación a través del sitio web.

Duration and Modification

CLES STRATEGIES SL shall have the right to modify the terms and conditions stipulated herein unilaterally, in whole or in part. Any changes will appear in the same form in which they are found in this legal notice.

The temporary validity of this legal notice coincides, therefore, with the time it is displayed, until such time as it is totally or partially modified by CLES STRATEGIES SL.

CLES STRATEGIES SL may unilaterally terminate, suspend or interrupt the operation of this Web site, without the possibility of requesting any compensation whatsoever from the user. After such termination, the user must destroy any information about CLES STRATEGIES SL that he/she may possess in any format and that he/she may have obtained through the site or through communications made individually to the user by CLES STRATEGIES SL

Legislation and Jurisdiction

These conditions of use are governed by Spanish law

The users and the company CLES STRATEGIES SL submit all interpretations or conflicts that may arise from this legal notice to the Courts and Tribunals of Madrid.