In this space the user will be able to find all the information related to the legal terms and conditions that define the relationship between users and us as responsible for this website. As a user, it is important that you are aware of these terms before continuing your navigation. CLES STRATEGIES SL, with address Calle Serrano, 19, 4º Derecha, 28001 Madrid and CIF B06951214, as the party responsible for this web site, assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of our users’ personal data. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, 2002, on information society services and electronic commerce.
GENERAL CONDITIONS OF USE
These General Conditions regulate the use (including mere access) of the web pages of the website www.palatinum.world including the content and services made available on them. Any person accessing the website, www.palatinum.world (“user”) agrees to be bound by the General Terms and Conditions in force at any given time on the www.palatinum.world portal.
PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT
COMMITMENTS AND OBLIGATIONS OF USERS
The User is informed and accepts that access to this website does not imply, in any way, the beginning of a business relationship with www.palatinum.world. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.
It is forbidden to use the website for illicit or harmful purposes or in any way that may cause damage or impede the normal operation of the website. Regarding the contents of this website, it is forbidden:Reproduction, distribution or modification, in whole or in part, unless authorized by their legitimate owners;Any infringement of the rights of the provider or the legitimate owners;Use for commercial or advertising purposes.
In using the website, www.palatinum.world, the user agrees not to carry out any conduct that could damage the image, interests and rights of www.palatinum.world or third parties or that could damage, disable or overload the portal (indicate domain) or prevent, in any way, the normal use of the website. However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and therefore www.palatinum.world can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the User or in their electronic documents and files contained therein.
SECURITY MEASURES
The communication between the users and www.palatinum.world uses a secure channel, and the transmitted data are encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed.
The personal data communicated by the user to www.palatinum.world can be stored in automated databases or not, whose ownership corresponds exclusively to www.palatinum.world, assuming all the technical, organizational and security measures to ensure the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current legislation on data protection.
CLAIMS
www.palatinum.world informs that there are complaint forms available to users and customers. The user can make claims by requesting a complaint form or sending an email to hello@palatinum.world indicating your name and surname, the service and / or product purchased and stating the reasons for your complaint.
The user/buyer may notify us of the claim, either via email to: hello@palatinum.world, if desired by attaching the following claim form: The service/product: Purchased on: User’s name: User’s address: User’s signature (only if submitted on paper): Date: Reason for complaint:
CONFLICT RESOLUTION PLATFORM
In case you are interested in submitting your complaints, you can also use the dispute resolution platform provided by the European Commission, which is available at the following link: http://ec.europa.eu/consumers/odr/
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its mode of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of www.palatinum.world, are expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights owned by www.palatinum.world.
The user knows and accepts that the entire website, including but not limited to text, software, content (including structure, selection, arrangement and presentation thereof) podcast, photographs, audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the web, you must notify this circumstance to www.palatinum.world indicating:
– Personal data of the interested party owner of the allegedly infringed rights, or indicate the representation with which it acts in the event that the claim is submitted by a third party other than the interested party.
– Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the intellectual property rights indicated and an express statement in which the interested party is responsible for the veracity of the information provided in the notification.
EXTERNAL LINKS
The pages of the web www.palatinum.world, could provide links to other websites and content that are owned by third parties. The sole purpose of the links is to provide the user the ability to access these links. www.palatinum.world is not responsible in any case for the results that may be derived to the user by accessing these links.
Also, the user will find within this site, pages, promotions, affiliate programs that access the browsing habits of users to establish profiles. This information is always anonymous and does not identify the user.
Information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and will not be subject to this privacy policy. Therefore, we strongly recommend Users to review in detail the privacy policies of the affiliate links.
The User who intends to establish any technical device link from your website to the portal www.palatinum.world must obtain the prior written permission of www.palatinum.world The establishment of the link does not imply in any case the existence of relations between www.palatinum.world and the owner of the site where the link is established, nor the acceptance or approval by www.palatinum.world of its contents or services.
COMMENT POLICY
Comments are allowed on our website to enrich the contents and make queries. Comments that are not related to the subject matter of this website, that include defamation, insults, insults, personal attacks or disrespect in general towards the author or other members will not be accepted. Comments that contain obviously misleading or false information will also be deleted, as well as comments that contain personal information, such as private addresses or telephone numbers, and that violate our data protection policy.
Comments created solely for promotional purposes of a website, person or group and anything that could be considered spam in general will also be disallowed.
Anonymous comments are not allowed, as well as those made by the same person with different nicknames. Comments that attempt to force a debate or a position taken by another user will not be considered.
DISCLAIMER OF WARRANTIES AND LIABILITY
The Provider does not grant any warranty and shall not be liable, in any case, for damages of any nature that may be caused by:
- The lack of availability, maintenance and effective operation of the website, or of its services and contents;
- The existence of viruses, malicious or harmful programs in the contents;
- The illicit, negligent, fraudulent or contrary to this Legal Notice;
- The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website
- The provider is not responsible under any circumstances for any damages that may arise from the illegal or improper use of this website.
APPLICABLE LAW AND JURISDICTION
In general, the relationship between www.palatinum.world and the Users of its telematic services, present in this website, are subject to Spanish legislation and jurisdiction and to the courts.
CONTACT
Should any User have any doubts about these Legal Conditions or any comments about the portal www.palatinum.world, please contact hello@palatinum.world.
On behalf of the CLES STRATEGIES SL team, we thank you for taking the time to read this Legal Notice.